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Metaholiday24.com is aware of the importance of protecting your privacy. We value the trust you place in us and act in the best interest of our customers. With this privacy policy we would like to inform you more about the use and processing of your personal data. We also inform you about your rights regarding your personal data and how you can contact us. Please also read our Cookie Policy for details about the use of Metaholiday24.com cookies and similar tracking technologies.
Metaholiday24.com offers travel-related online services on its own website and through mobile apps, as well as on other online platforms such as partner websites and social media platforms. This privacy policy applies to all platforms on which Metaholiday24.com services are offered.
This sole privacy policy applies to any customer information we receive through or in connection with all Metaholiday24.com platforms (e.g., when you contact our customer service via email).
If you are an accommodation partner of Metaholiday24.com, we recommend that you also read the Privacy Policy for Accommodation Partners to understand how we process personal data in the course of the business relationship.
As we may change this privacy policy from time to time, we recommend that you check this page regularly to stay up to date. If we make any changes to this Privacy Policy that materially affect you, we will notify you of those changes before we begin any new activities.
“Travel” refers to the various travel products and services that you can order, purchase, buy, pay for, rent, provide, reserve, combine or perform from travel suppliers on Metaholiday24.com.
“Metaholiday24.com provides customers with the ability to book accommodations, attractions, transportation services, tour guides, travel insurance and other travel or related products and services. Customers can choose from a wide selection of travel suppliers offering accommodation providers (e.g., hotels, motels, apartments, bed & breakfasts, rentals), attractions (e.g., theme parks, museums, city tours), transportation providers (e.g., car rentals, boat tours, train and bus tours, airport transfers) and other travel or similar products or services.
The “Travel Service” at Metaholiday24.com allows users to purchase, order, pay for (including payment mediation) or book various products and services related to travel online. This service includes a variety of options regularly provided by travel suppliers on Metaholiday24.com’s platform.
“Travel booking” means ordering, purchasing, paying for, booking or reserving a trip.
We cannot help you find the right accommodation without the right information. Therefore, when you use Metaholiday24.com, we ask you to provide certain information. This is basic information such as your name, preferred contact information, names of fellow travelers, and payment information. You can also provide us with additional information about your trip, such as your planned arrival time.
In addition, we collect information from your PC, phone, tablet or other device that you used to use our Service. This includes your IP address, browser, and language settings. We may also receive information from third parties or automatically collect other types of information.
If you would like to learn more about the information we collect, please read on.
The main reason we ask for your personal information is to manage and support your travel bookings online, so that you receive the best possible service.
We use your personal data to contact you and inform you about the latest offers or other products or services that may interest you. Metaholiday24.com also needs the customer’s data to transfer it to the host in order to make a booking possible. However, there are other purposes of use. If you want to know more about them, please read the detailed description in the further points on this page.
Metaholiday24 acts as an agent in respect of all bookings made on our website. For all bookings, your contract will be with the applicable Service Provider of your chosen Travel Service (who may be the principal or the agent of the principal) and Metaholiday24 acts only as an agent on their behalf, except where we state to the contrary in the terms and conditions.
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